Check the version of the Lync 2013, Skype for business 2015 or Skype for Business 2016 client. Troubleshooting Stepsīelow troubleshooting steps which might help in fixing these issues:
This information will be updated in the address book files in the shared folder in the type dabs file.īy looking into the above process there can be so many factors which might block searching the address book from a client perspective. After this, the responsible server for update process of the address book will start a synchronization pass once in every 24 hours usually 1:30 AM local server time. These updated information is stored in the backend SQL database named RTCab.Īfter the above job is completed it doesn't mean that the address book is updated. This interval is set by default and can be altered. The core component user replicator which was introduced from Lync 2010 contacts Active Directory very frequently (once in every 60 seconds) and updates the information of the users present in the Lync server.
Before looking into troubleshooting lets have a small idea on address book synchronization.Īddress book creation in Lync Client happens separately and it never talks to Exchange.
